Safe Gaming Commitment

hbajeee Responsible Gaming — Stay in the Fun, Stay in Control

hbajeeeAt -, we believe gaming is entertainment, not a lifeline. Responsible play means knowing your limits, stepping back when you need to, and asking for help when it matters. We're here for you, every step of the way.

Set limits Time control Self-exclusion 24/7 support
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Entertainment
The Purpose of Gaming
Limits
Budget & time management
Assistance
Get help when you need it
Awareness
Know Yourself

How We Keep Your Gaming Safe

Hbajeee's responsible gaming tools are always at your fingertips — use them anytime, anywhere.

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Set a Deposit Limit

Set a limit on how much you deposit daily, weekly, or monthly — in advance. Once the limit is reached, further deposits are blocked automatically.

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Session timer

Set how long you want to play in a single session. When the time is up, hbajeee will send you a reminder — take a break and refresh.

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Self-exclusion

A self-exclusion feature that lets you close your account for a set period — from as little as 7 days to permanently.

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View Gaming History

See exactly how much you've spent and how long you've played — all in one place. Having clear information makes it easier to make the right decisions.

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Awareness assessment

Use our self-assessment questionnaire to check whether your gaming habits are healthy. Honest answers give you the most accurate results.

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Support & assistance

Contact us anytime via live chat or email. Our team will listen to your concerns and help you find a solution.

1 What Is Responsible Gaming and Why It Matters

Responsible Gaming It means using gaming as a form of entertainment — not as a solution to life's problems. hbajeeeAt -, we want every member to enjoy gaming — without it ever becoming a burden on their finances, mental health, or family life.

Millions of young people in Bangladesh spend time on online gaming every day. Most of them play responsibly and never run into problems. However, a small number sometimes lose control. That is why we are here — hbajeee-'s Responsible Gaming Program.

The core principles of responsible gaming are straightforward: only bet what you can afford to lose, keep a separate entertainment budget, and never treat gaming as a source of income. hbajeee Responsible Gaming We give you all the tools you need to stay in control.

Remember — gaming is entertainment. If it starts to feel stressful rather than enjoyable, take a step back and assess yourself.

2 How to set limits

hbajeee In your account settings on the platform, you can set the limits below yourself. Once a limit is set, it works automatically — no further action needed.

Limit type Duration How It Works To make changes
Deposit Limit Daily / Weekly / Monthly Deposits are blocked automatically once your set amount is reached Takes effect after 72 hours
Loss limit Daily / Weekly / Monthly Gaming stops automatically when losses reach your set limit Takes effect after 72 hours
Session time Per session A reminder or automatic logout triggers when your set time is reached Immediately
Maximum bet limit Per bet Bets cannot exceed your set maximum amount Takes effect after 72 hours
Cooling-Off Break 24 hours to 30 days Your account goes on a break for a set period Auto-resume after the period ends
1
Log In to Account

Sign in to your hbajeee account.

2
Open settings

Click the profile icon and select "Responsible Gaming".

3
Choose a limit

Select the type of limit you want to set.

4
Enter amount

Enter the number and save.

3 Recognize the signs of problematic gaming

Problematic gaming or gambling addiction does not develop overnight — it builds up gradually. If most of the signs below apply to you, it may be a warning signal.

If you recognize these signs in yourself, there's no shame in it. This is a common issue, and with the right support, it can be addressed.

  • Spending is going beyond your budget and it feels hard to stop.
  • You are placing more bets trying to "win back" money you have lost.
  • Lying about gaming or hiding it from family.
  • Feeling restless, irritable, or moody when you're not gaming.
  • Skipping meals, sleep, or work to keep gaming.
  • Gaming with borrowed money or by dipping into your savings.
  • You have tried to stop repeatedly but cannot.
  • Unable to think about anything else while gaming.

If three or more of the above signs apply to you, we encourage you to reach out to our support team. hbajeee Responsible Gaming As part of the program, we offer free consultations.

4 Self-exclusion — give yourself a break

Self-exclusion is a feature that lets you voluntarily block your own access for a specific period hbajeee You can block your own access to the platform. This is not a punishment — it is a brave and conscious decision.

While self-exclusion is active, you will not be able to log in, make deposits, or play any games. However, your balance will remain completely safe and you will regain normal access once the period ends.

  • 7 days: Ideal for a short break.
  • 30 days: A medium-term break.
  • 90 days: For when you need a longer break.
  • 6 months: For a deeper period of rest.
  • Permanent closure: For those who want to stop completely.

To apply for self-exclusion, contact support or apply directly through the "Responsible Gaming" option in your account settings. It takes effect within 24 hours of your request being received.

5 Smart budget planning

A gaming budget is money you can afford to lose without it affecting your lifestyle. It should be a small portion of your monthly income and should never come from household expenses, debt repayments, or emergency funds.

hbajeee Responsible Gaming- recommends doing a quick calculation of your monthly income before setting a gaming budget:

  • Subtract all essential expenses (rent, bills, food, transportation) from your total monthly income.
  • Set aside a portion of what remains for savings and an emergency fund.
  • Use a maximum of 10–15% of what remains for gaming entertainment.
  • Once this budget is used up, stop gaming for the rest of the month.

Remember — expecting a regular income from gaming is not realistic. Think of it as an entertainment expense, just like going to the cinema or eating out.

6 Parental Controls & Minor Protection

hbajeee For users aged 18 and above only. We verify age at registration and check identification during the KYC process. We still advise parents and guardians to:

  • On home devices Parental Control Software Use it.
  • Have open conversations with your children about the risks of online gaming.
  • Keep your bank card or mobile banking account password secure.
  • If a minor has accessed your account, contact support immediately.

Creating an account as a minor is a direct violation of hbajeee's policies. Any such account, once identified, will be closed immediately and the balance refunded.

7 Where to find help

Seeking professional help for a gaming problem is not a sign of weakness — it's a sign of courage. hbajeee-'s support team is always here for you.

  • hbajeee Live Chat: Available 24 hours a day, 7 days a week.
  • Email: [email protected] — typically responds within 24 hours.
  • National Mental Health Helpline: Kaan Pete Roi — 01779-554391
  • Bangladesh Mental Health Foundation: Reach out for professional advice.

You're not alone. Thousands of people have faced the same challenges and, with the right support, found their way back to a healthy life. Take that first step today.

Self-Assessment

Answer the questions below honestly to understand where your gaming habits currently stand.

Self-assessment questionnaire

Think about each question based on your experience over the past 12 months. If you answer "Yes" to most of them, consider seeking help.

01

Have you ever spent more than your set budget and felt regret afterward?

02

Have you tried to chase your losses by betting more?

03

Have you lied to or hidden things from family or friends about your gaming?

04

Have you felt restless, angry, or anxious when you couldn't game?

05

Have you ever gambled with borrowed money or dipped into your savings?

06

Have you tried to stop multiple times but failed?

07

Has gaming caused you to neglect work, studies, or family responsibilities?

08

Have you used gaming to escape stress or emotional pain?

3 or more "Yes" answers — Talk to our support team or consider self-exclusion. This is not a sign of weakness — it's a sign of self-awareness.

Frequently asked questions

Answers to the most frequently asked questions about responsible gaming.

Deposit limits, loss limits, or maximum bet amounts take effect immediately once set. However, if you want to increase a limit later, a 72-hour waiting period applies. This delay is intentional — to prevent limits from being raised on impulse.

Yes, completely safe. During self-exclusion you will not be able to log in, but your account balance will remain intact. Once the period ends, you will regain access as normal.

Start by talking to them with empathy. Rather than blaming them, help them understand that seeking help takes courage. You can also reach us at [email protected] — we will handle the matter with full confidentiality.

Yes. Date of birth is verified at registration, and the KYC process requires a national ID or passport. If any account is suspected to belong to a minor, we take immediate action.

Yes, completely free. All of hbajeee's responsible gaming features — limit setting, self-exclusion, session timer, and gaming history — are available at no cost to every registered member.

This is entirely personal and depends on your income. A general guideline is to spend no more than 10–15% of your monthly disposable income on gaming — an amount you can afford to lose without it affecting your day-to-day life.

hbajeeePlay Responsibly at -

Open an account today for a safe gaming experience. Set your limits, manage your budget, and enjoy the entertainment.

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